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Any questions? Some suggestions? Get in touch.

We will be happy to help. Reach out via the form below and we'll get back to you as soon as we can!
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The Vinyl Room – our record store in Düsseldorf for used records and original pressings
Ludenberger Str. 13, 40629 Düsseldorf, Germany
Opening hours: Friday 11am–7pm · Saturday 10am–6pm · Directions
More about the store: the-vinyl-room.com

New audiophile pressings (Analogue Productions, UHQR, 45 RPM) are available at Michael 45: shop.michael45.com

As we receive more inquiries, it may take more time to respond. Please forgive the inconvenience. We certainly try to answer important concerns as quickly as we can.

I received a tracking link and my order is marked as completed. So where is my order?
A tracking status of “label created” does not necessarily mean that something is wrong with your parcel.
The status changes as soon as the carrier scans the parcel for the first time.
Many of our records are sent to us from our partner’s warehouse in Copenhagen first. Please allow 3 to 7 business days for delivery within Europe – the delivery period starts on the day after you pay with PayPal, or on the day after you instruct your bank to make the transfer.
If the delivery period has passed and the status has not changed, please send us your order number using the form below and we will check it for you.
Many of our records are sent to us from our partner’s warehouse in Copenhagen (Denmark) first; others are already in our store in Düsseldorf (Germany).
Please allow 3 to 7 business days for delivery within Europe (Monday to Friday, excluding public holidays). The delivery period starts on the day after you pay with PayPal, or on the day after you instruct your bank to make the transfer.
For the United Kingdom, Switzerland and Norway, customs duties and import taxes may be charged on delivery.
If your order is taking longer, please send us your order number using the form below and we will check it for you.
Your order status: My account
More details: Shipping & payment
Please send us your order number and what you would like to change – for example adding or removing records, or cancelling an order.
We will check whether the change is still possible and get back to you with the details, including any payment or refund.
Please note: adding records can extend the delivery time, as many of our records are sent to us from Copenhagen first.